Notice of Privacy

OPERATOR ROSAS MORENO SA DE CV. Operator of the “Hotel Sevilla”, with address at Serapio Rendón 124 Col. San Rafael Del. Cuauhtémoc CP 06470, she is responsible for collecting, treating, using, protecting and, where appropriate, deleting your Personal Data.

You can contact us through our Personal Data Protection office at the following address:
Serapio Rendón 124 Col. San Rafael Del. Cuauhtémoc CP 06470
Telephone: 52 (55) 5566 1866

Those data will be collected solely and exclusively for the following purposes:

(i) process your reservation at the Hotel Sevilla; (ii) request, contract, change or cancel services; (iii) make payments; (iv) request an invoice or digital tax receipt; (v) request a quote or information (i) process your reservation at the Hotel Sevilla; (ii) request, contract, change or cancel services; (iii) make payments; (iv) request an invoice or digital tax receipt; (v) request a quote or service information; (vi) contact Customer Service; (vii) receive advertising in print or through electronic media, including communications for online marketing purposes, or telemarketing about our services; (viii) participate in surveys on the quality of our services; (ix) participate in the Hotel Sevilla loyalty program; (x) share your comments or suggestions about our services. Likewise, your personal data will be used for the purpose of (xi) carrying out studies on the demographic data, interests and behavior of our clients; (xii) carry out market and consumer studies in order to offer you personalized services, as well as advertising and content more appropriate to your needs; (xiii) prepare internal statistics that indicate the services most appreciated by you; (xiv) collect information from debit cards or credit cards used to pay for services; (xvii) send you notification of offers, notices and/or promotional messages via print and/or electronic media; and (xviii) collect information about your consumer preferences; (xix) so that Hotel Sevilla can comply with the different obligations set forth in the Federal Law on Protection of Data Held by Private Parties (LFPDP) and the regulations issued or related to it, and other laws or administrative provisions at the federal level as local.mation of services; (vi) contact Customer Service; (vii) receive advertising in print or through electronic media, including communications for online marketing purposes, or telemarketing about our services; (viii) participate in surveys on the quality of our services; (ix) participate in the Hotel Sevilla loyalty program; (x) share your comments or suggestions about our services. Likewise, your personal data will be used for the purpose of (xi) carrying out studies on the demographic data, interests and behavior of our clients; (xii) carry out market and consumer studies in order to offer you personalized services, as well as advertising and content more appropriate to your needs; (xiii) prepare internal statistics that indicate the services most appreciated by you; (xiv) collect information from debit cards or credit cards used to pay for services; (xvii) send you notification of offers, notices and/or promotional messages via print and/or electronic media; and (xviii) collect information about your consumer preferences; (xix) so that Hotel Sevilla can comply with the different obligations set forth in the Federal Law on Protection of Data Held by Private Parties (LFPDP) and the regulations issued or related to it, and other laws or administrative provisions at the federal level as local.

For the purposes indicated in this Privacy Notice, we can collect your personal data in different ways: When you stay at the Hotel Sevilla and request the registration forms, when you visit our website, when you request a quote from any area of the hotel , when you use any of the services provided by and/or dependent on the Hotel Segovia Regency and in general when personal data is obtained through the channels permitted by law.

The Personal Data that we obtain directly may (among others) be:

  • Name.
  • Direction.
  • Phone.
  • Email.
  • Bank account.
  • Official Identification.

The Personal Data that we obtain through our website may (among others) be:

  • Name.
  • Direction.
  • Phone.
  • Email.
  • Credit card.

The Hotel Sevilla does not obtain sensitive Personal Data from any person by any means and in any case if any personal data of these characteristics is required, the express authorization of the owner to process said data will always be obtained.

You can at any time limit the use or disclosure of the personal data provided and/or request that Hotel Sevilla stop sending advertising messages to the address and telephone number indicated by the hotel, which will always be acknowledged as received and will indicate that As of that date, you will no longer receive advertising information from the Hotel.

Likewise, you can at any time exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) with respect to the Personal Data that you have provided us, which may be exercised in the following way:

  1. You can contact our office for the protection of Personal Data by email, by telephone or in person (the details of the said office can be found in the second paragraph of this notice) who will send you and/or If applicable, it will indicate how to fill out the application corresponding to the ARCO Right that you wish to exercise. Another option could be to indicate if the formats are available through the network.
  2.  

    Once the application for any ARCO right you wish to exercise has been duly completed, the following document must accompany your application:

    Official identification with which you prove to be the owner of the Personal Data or document with which you prove that you have power to exercise the Law on your behalf.

  3.  

    The person who assists you at the Personal Data Protection office will indicate the response time and the means through which it will be made available to you.

The procedure will always be free, and only the holder must cover the cost of the means of disposing of the response (sending by certified mail and/or copies); however, if the owner reiterates his request in a period of less than twelve months, the provisions of article 35 of the Federal Law on Personal Data Held by Private Parties will apply.

The authorization granted by this means to us for the treatment of the Personal Data provided to the Hotel Sevilla, for the indicated purposes, may be revoked by its owner prior written request sent and signed by the owner to the Personal Data Protection Office, attaching a copy of official identification that proves your identity.

Likewise, we inform you that your personal data may be transferred and processed inside and outside the country, by people other than this company, for the following purposes of making your reservation, billing and sending promotions.

I do not consent to my personal data being transferred in the terms indicated in this privacy notice.
I do consent to my personal data being transferred in the terms indicated in this privacy notice.

If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent for it.
Hotel Sevilla reserves at all times the right to make changes to this privacy notice, these changes may be consulted:

  • a) Directly at the Hotel Data Protection offices.
  • b) In the notices found on our website COOKIES and WEB BEACONS

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals, we inform you that the body in charge of monitoring compliance with said law is the Federal Institute for Access to Information and Data Protection (IFAI).

Copyright © 2013, Grupo Sevilla Hoteles Ciudad de México